Friday, December 10, 2010

Channels of Communication


Since we decided to bring back Junebud's Twitter to life two weeks ago, I want to say a few words about communication. How do we, the people at Junebud, communicate with our players when we want to share news?

In the beginning there was only the homepage. Most people go to the homepage of a company if they want to find out if the servers are down, if there's a sale coming up or an update around the corner. A nice, informative and clean homepage is a great place to start. Under the category “News” you will find all the latest news and happenings within the MilMo Universe.

Next up, we've got the Forum. One big difference between the Forum and the homepage is the ability for the players to give feedback. The other difference is space. As you might have noticed we get more detailed about new updates on the Forum. Usually the post on MilMo's homepage links directly to the Forum post about what's new. This is our way of keeping away walls of texts from MilMo's homepage.

OK, so the Forum and the homepage are our two main ways of getting the news to our players. On top of that we've added the newsletter feature. The MilMo Newsletter is delivered once a month, more or less. We create these colorful, informative newsletters when we feel like we have some big news to share with you. For example: we released one when we first introduced the Shop. Managing newsletters is a delicate balance. No one likes spam, but we want our players to know whats going on. It's always a bit scary to press “send”, knowing that thousands of players will get the letter. If you messed something up, there's no way of undoing it.

Speaking about spam, that brings me to Facebook. Of course MilMo's got its very own Facebook page. Today, most companies are expected to have a site on Facebook. Facebook is the place where we share our news as briefs. It's the art of copy writing. We post status updates about once a week, so no spam. As for the Forum, players and visitors have the ability to give feedback. We might not answer all of the feedback (that would be impossible), but you can rest assured we're always lurking in the background, reading.

So, what's Twitter all about? Click here to find out


Another great source of information is Junebud's dev-blog and Twitter. Since you are reading this it's safe to assume you already found your way to the blog. This is a place for you to tell us about our thoughts when creating MilMo. What inspires us and what to expect in the future!
If you don't want to sign up for the official newsletter, Junebud's Twitter is a great option. Our Twitter is updated every time something happens to the game. Wheather it be an update or a competition, a server crash or a new, fun event, we'll post it. The reason we chose to bring back our Twitter was a suggestion from our players. They missed a way of immediately knowing when the game is updated.

The point of hawing multiple ways of communicating with our players is to make it easy for you to find your own way of staying in touch with MilMo developments. If you don't have Facebook you can always follow us on Twitter. And if you feel Twitter is not your cup of tea, then feel free to visit our homepage or forum instead to keep up with the news!

Stay tuned,

Sara

P.S If you want a sneak peak of what's going on behind the scenes of MilMo, you find my own Twitter right here.

Sara is the Community Manager at Junebud. She also works with Quality Assurance (QA) and social media. She's got a bachelor's degree in game design, but likes the social part better than tweaking numbers. She usually spends her time moderating the forum, testing the game and planning new events.
 

1 comment:

  1. If there would be any problem in Milmo, it wouldn't be there because of a lack of communication ;)!

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